SINGAPORE, Sept 11 — Passengers aboard Singapore Airlines (SIA) flight SQ893 were stranded on the tarmac of Hong Kong International Airport for about four hours on September 10 (Wednesday) due to a technical issue.

The flight, SQ893, which was scheduled to depart at 3.40 pm for Singapore, was eventually canceled after multiple attempts to resolve the problem with passengers disembarking later at 8 pm, according to a report published in The Straits Times today.

A 59-year-old passenger by the name of Tan shared that the captain informed everyone early in the afternoon about the issue and that engineers were conducting checks.

While passengers remained calm, there was a brief moment when the cabin lights and air-conditioning went out, making it “warm and stuffy.” Passengers were provided with juice and water during the wait.

By 7.30 pm, passengers were informed of the flight’s cancellation and began disembarking shortly after 8 pm.

Tan was rebooked on a Cathay Pacific flight, set to depart at 1.40 am the following morning.

An SIA spokesperson confirmed the technical fault and stated that all passengers and crew disembarked safely after the flight was canceled.

SIA will assist in re-accommodating affected customers on alternative flights. We sincerely apologize for the inconvenience. The safety of our customers and crew is always our top priority,” the spokesperson added.