SEPANG — The autogate system for foreign visitors at all entry points nationwide has been fully restored, the Border Control and Protection Agency (AKPS) said today.

AKPS director-general Datuk Seri Mohd Shuhaily Mohd Zain confirmed this in a press conference here at Terminal 1, Kuala Lumpur International Airport (KLIA).

“As we speak now, everything is already up and going,” he told reporters, later confirming that the autogate system for foreign visitors had “fully recovered”.

He said the autogate system for foreign visitors had been fully restored yesterday at different times, including 36 autogates for foreign visitors at both Terminals 1 and 2 of KLIA.

The 68 autogates at the Customs, Immigration and Quarantine Complexes at the Sultan Iskandar Building and four autogates at Johor Bahru Sentral in Johor were restored by 10pm yesterday, and 18 autogates at the Sultan Abu Bakar Complex in Johor Bahru were restored earlier at 6pm.

Asked if the system glitch was due to possible sabotage or cyberattacks, Mohd Shuhaily said he did not want to speculate.

“We do not see this for now. I do not want to give any assumption to avoid worsening the situation. For now, let’s find out what actually happened,” he said.

He explained that the inadvertent glitch was due to a technical issue, where there were issues of integration between the database in Malaysia’s MyIMMS system and a database maintained by an international enforcement body.

“Because we have to check, individuals entering this country have records and so on, and the database by an international enforcement body,” he said, adding that it was not a “breakdown” but rather an integration issue between the MyIMMS system and the international body’s security system.