JOHOR BAHRU — The Johor Bahru-Singapore Rapid Transit System (RTS) Link service is expected to take only several seconds to complete a passenger’s immigration procedure once it isfully operational by early next year.

Mass Rapid Transit Corporation’s (MRT Corp) RTS Link project director Zulkifli Mohamed said passengers do not need to queue long for these procedures as there are 100 e-gate lanes at the Bukit Chagar Integrated Immigration, Customs and Quarantine (ICQ) Complex.

He said the ICQ complex will have an advanced passenger and baggage-screening system to facilitate faster cross-border clearance.

“Once passengers are at the arrival hall, they will go through body scanners before proceeding to the e-gate lanes.

“To avoid congestion, especially during peak hours, the e-gate lanes have been set up to support immigration clearance using QR codes or passports,” he said at a briefing session with media practitioners here yesterday.

Zulkifli said that in the event that the scanners detect any prohibited items, the duty officer will then direct the traveller to a secondary counter for further checks.

“This is to avoid disrupting the flow for other passengers.

“The systems allow us to monitor in real time and ensure that any issues can be detected and dealt with immediately,” he said, adding that the objective was to minimise congestion and ensure a smooth movement.

The journey by RTS Link that connects the Bukit Chagar station here with the Woodlands North station in Singapore is expected to take about five minutes.